Clothing for diabetics who wear insulin pumps!

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Frequently Asked Questions

Ordering & Shipping
Where do you ship?

We currently ship across the United States, and we’re working on expanding to more locations soon.
How long does shipping take?

Orders typically ship within 3–5 business days, and delivery times vary depending on your location.
Will I receive tracking information?

Yes! Once your order ships, you’ll get an email with tracking details.
Sizing & Fit
How do I know what size to order?

We recommend checking our Size Guide on each product page. If you’re between sizes, feel free to reach out — we’re happy to help.
Design & Functionality
Are your clothes only for people with diabetes?

Not at all. Our clothing is made for anyone who wants functional, beautiful pieces — especially women who need pockets, flexibility, and thoughtful design.
How is KINNAMON designed for diabetics?

KINNAMON is designed by a diabetic, for diabetics. Every piece is created with pockets that feature a buttonhole to feed your insulin pump tubing through. Our clothes are also injection friendly with convenient cut-outs in the stomach area or slits in the sleeves.

Do your clothes work for injections too?

Yes! Our designs are injection friendly with convenient cut-outs in the stomach area and slits in the sleeves.
What can the pockets hold?

Our pockets are built to carry essentials like your insulin pump, phone, credit cards, and diabetes supplies like low snacks and more!
Returns & Exchanges
How do I start a return or exchange?

Just email us at customerservice@kinnamonclothing.com and we’ll take care of you.
What is your return policy?

We accept returns within 30 days of delivery as long as items have the tags and are in original condition.
Materials & Care
Where are your clothes made?

All KINNAMON pieces are proudly made in the USA with a focus on quality and ethical production.
How do I wash my KINNAMON clothes?

Care instructions are listed on each product page, but most items do best with cold wash + hang dry to preserve longevity.
Community & Mission
Do you give back to diabetes research?

Yes — giving back is part of our mission. A portion of every order is donated to Breakthrough T1D which supports better care, education, and research for a cure.
How can I stay updated on new launches?

Join our email list or follow us on Instagram @kinnamon.official to see new drops, community stories, and behind-the-scenes.
Cost Per Wear (CPW)
What is Cost Per Wear?

A simple way to measure value by dividing the price of a piece by how many times you wear it.
Why does cost per wear matter?

Because true value isn’t about the price tag — it’s about how often you reach for the same clothes over and over again.
How can I lower my cost per wear?

Wear it often. Style it multiple ways. Choose pieces designed to last.
How does KINNAMON compare to fast fashion?

Higher quality + intentional design = more wears over time = lower cost per wear.